{"id":133,"date":"2026-05-15T06:42:33","date_gmt":"2026-05-15T06:42:33","guid":{"rendered":"https:\/\/khp-foundation.4dconnect.com\/?page_id=133"},"modified":"2026-07-16T07:32:52","modified_gmt":"2026-07-16T07:32:52","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-bottom-center hero-cta two-columns\" style=\"padding-top:var(--wp--preset--spacing--grid-margin);padding-right:var(--wp--preset--spacing--grid-margin);padding-bottom:var(--wp--preset--spacing--grid-margin);padding-left:var(--wp--preset--spacing--grid-margin);min-height:420px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-brand-dark-green-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-dc6365af wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-28c3344d wp-block-group-is-layout-flex\">\n<h1 id=\"h-terms-of-service\" class=\"wp-block-heading has-secondary-color has-text-color has-link-color has-h-1-font-size wp-elements-0d829ab22add11ce49c06b911421d291\">Terms of service<\/h1>\n\n\n\n<p class=\"has-quaternary-color has-text-color has-link-color has-size-22-font-size wp-elements-ca3bed8bd9de92c0d7c9cf8738ce78a1 wp-block-paragraph\">Last Revised Date: May 27, 2026<br>Questions about this page should be directed to <a href=\"mailto:privacyfoundation@kidshelpphone.ca\">privacyfoundation@kidshelpphone.ca<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<section class=\"wp-block-group alignfull has-quaternary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-bc228850 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-right:20px;padding-left:20px\">\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f07d6c55 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-fb128502 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms of Service (&#8220;Terms&#8221;) govern your use of the digital platforms, websites, donation portals, fundraising tools, event registration systems, and other online services operated by Kids Help Phone Foundation (&#8220;KHP Foundation,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). By accessing or using any KHP Foundation service, you agree to be bound by these Terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation is a registered charity established to support the fundraising activities of Kids Help Phone). KHP Foundation does not directly provide mental health services, crisis counselling, or clinical programs.<\/p>\n\n\n\n<h2 id=\"h-1-about-khp-foundation-services\" class=\"wp-block-heading\"><strong>1. About KHP Foundation Services<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation\u2019s digital services include, but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list has-basis-grotesque-font-family\">\n<li>Fundraising platforms, which include Donation, event registration, peer-to-peer fundraising tools and campaign pages<\/li>\n\n\n\n<li>Event ticketing platforms<\/li>\n\n\n\n<li>Email, newsletter, and donor communications platforms<\/li>\n\n\n\n<li>The KHP Foundation website and associated web properties<\/li>\n\n\n\n<li>Surveys and donor feedback tools<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms apply to all such services. Any platform-specific terms will be communicated at the point of use and form part of these Terms.<\/p>\n\n\n\n<h2 id=\"h-2-donations\" class=\"wp-block-heading\"><strong>2. Donations<\/strong><\/h2>\n\n\n\n<h3 id=\"h-2-1-processing\" class=\"wp-block-heading\"><strong>2.1 Processing<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All donations made through KHP Foundation platforms are processed by our authorized payment partners. Donations are non-refundable, except in limited circumstances such as processing errors or as required by applicable law, and subject to KHP Foundation\u2019s Gift Acceptance Policy and Canada Revenue Agency requirements<\/p>\n\n\n\n<h3 id=\"h-2-2-tax-receipts\" class=\"wp-block-heading\"><strong>2.2 Tax Receipts<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation is a registered charity under the Income Tax Act (Canada). Official tax receipts are issued for eligible donations in accordance with Canada Revenue Agency guidelines. Receipts are sent to the email or mailing address provided. It is the responsibility of the donor to ensure their contact information is accurate and up to date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments associated with sponsorships, event participation, or other benefits may not be eligible for a tax receipt.<\/p>\n\n\n\n<h3 id=\"h-2-3-refunds-and-errors\" class=\"wp-block-heading\"><strong>2.3 Refunds and Errors<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;All refund requests are reviewed on a case-by-case basis and granted only where appropriate in accordance with KHP Foundation\u2019s Gift Acceptance Policy and applicable CRA requirements. If a donation was made in error or a charge made incorrectly, please contact us at <a href=\"mailto:donor.services@kidshelpphone.ca\">donor.services@kidshelpphone.ca<\/a> within 30 days of the transaction.<\/p>\n\n\n\n<h3 id=\"h-2-4-recurring-donations\" class=\"wp-block-heading\"><strong>2.4 Recurring Donations<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">By setting up a recurring donation, you authorize KHP Foundation to charge your payment method at the selected frequency until you cancel. You may cancel at any time by contacting us at <a href=\"mailto:donor.services@kidshelpphone.ca\">donor.services@kidshelpphone.ca<\/a> with reasonable notice before the next scheduled charge.<\/p>\n\n\n\n<h2 id=\"h-3-fundraising-and-events\" class=\"wp-block-heading\"><strong>3. Fundraising and Events<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Individuals and organizations may create peer-to-peer fundraising pages or participate in KHP Foundation events subject to the following:<\/p>\n\n\n\n<ul class=\"wp-block-list has-basis-grotesque-font-family\">\n<li>All funds raised on KHP Foundation digital platforms will be directed to KHP Foundation for the benefit of Kids Help Phone.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-4-acceptable-use\" class=\"wp-block-heading\"><strong>4. Acceptable Use<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When using KHP Foundation services, you agree not to:<\/p>\n\n\n\n<ul class=\"wp-block-list has-basis-grotesque-font-family\">\n<li>Provide false, inaccurate, or misleading information<\/li>\n\n\n\n<li>Impersonate any person or organization, including KHP Foundation or Kids Help Phone<\/li>\n\n\n\n<li>Use our platforms for unauthorized commercial solicitation<\/li>\n\n\n\n<li>Attempt to gain unauthorized access to our systems, data, or infrastructure<\/li>\n\n\n\n<li>Transmit malicious code, spam, or unsolicited communications<\/li>\n\n\n\n<li>Engage in conduct that could harm the reputation of KHP Foundation or Kids Help Phone<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation reserves the right to suspend or terminate access for any user who violates these Terms.<\/p>\n\n\n\n<h3 id=\"h-5-intellectual-property\" class=\"wp-block-heading\"><strong>5. Intellectual Property<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All content on KHP Foundation platforms\u2014including text, images, logos, graphics, videos, and campaign materials\u2014is the property of KHP Foundation or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written consent. Limited personal, non-commercial use (such as sharing a fundraising page) is permitted where expressly supported by our platforms.<\/p>\n\n\n\n<h2 id=\"h-6-privacy\" class=\"wp-block-heading\"><strong>6. Privacy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation is committed to protecting the personal information of donors, volunteers, and all individuals who interact with our platforms. The collection, use, and disclosure of personal information is governed by our <a href=\"https:\/\/khpfoundation.ca\/fr\/privacy-policy\/\" id=\"3\">Privacy Policy<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using KHP Foundation services, you acknowledge that personal information provided to us will be handled in accordance with the Privacy Policy and applicable Canadian privacy legislation, including PIPEDA and applicable provincial privacy laws.<\/p>\n\n\n\n<h2 id=\"h-7-communications-and-casl\" class=\"wp-block-heading\"><strong>7. Communications and CASL<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation sends commercial electronic messages (CEMs) including fundraising solicitations, event announcements, newsletters, and donor updates only where we have your express or valid implied consent, as required by Canada\u2019s Anti-Spam Legislation (CASL).<\/p>\n\n\n\n<h2 id=\"h-8-third-party-platforms-and-links\" class=\"wp-block-heading\"><strong>8. Third-Party Platforms and Links<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation uses or links its portal to third-party platforms for payment processing, event management, email delivery, or fundraising tools. All service providers are contractually required to process information only for specified purposes, implement appropriate security safeguards, and maintain confidentiality.<\/p>\n\n\n\n<h2 id=\"h-9-changes-to-these-terms\" class=\"wp-block-heading\"><strong>9. Changes to These Terms<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation may update these Terms from time to time to reflect changes in our services, legal requirements, or organizational practices. Material changes will be communicated to stakeholders with the effective date clearly indicated.<\/p>\n\n\n\n<h2 id=\"h-10-governing-law\" class=\"wp-block-heading\"><strong>10. Governing Law<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising out of or in connection with these Terms are subject to the exclusive jurisdiction of the courts of Ontario.<\/p>\n\n\n\n<h2 id=\"h-11-contact-us\" class=\"wp-block-heading\"><strong>11. Contact Us<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions about these Terms, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kids Help Phone Foundation<\/strong><br>Address: 300-439 University Avenue, Toronto, ON M5G 1Y8<br>Email: <a href=\"mailto:privacyfoundation@kidshelpphone.ca\">privacyfoundation@kidshelpphone.ca<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KHP Foundation is a registered Canadian charity (BN 722426756 RR0001)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The KHP Foundation Privacy Policy can be <a href=\"https:\/\/khpfoundation.ca\/fr\/privacy-policy\/\" id=\"3\">viewed here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The KHP Privacy Policy can be <a href=\"https:\/\/kidshelpphone.ca\/privacy-policy\/\">viewed here.<\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>These Terms of Service (&#8220;Terms&#8221;) govern your use of the digital platforms, websites, donation portals, fundraising tools, event registration systems, and other online services operated by Kids Help Phone Foundation (&#8220;KHP Foundation,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). By accessing or using any KHP Foundation service, you agree to be bound by these Terms. KHP Foundation is [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms of Use - KHP Foundation - FR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Use\" \/>\n<meta property=\"og:description\" content=\"These Terms of Service (&#8220;Terms&#8221;) govern your use of the digital platforms, websites, donation portals, fundraising tools, event registration systems, and other online services operated by Kids Help Phone Foundation (&#8220;KHP Foundation,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). By accessing or using any KHP Foundation service, you agree to be bound by these Terms. KHP Foundation is [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/\" \/>\n<meta property=\"og:site_name\" content=\"KHP Foundation - FR\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-16T07:32:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/terms-of-service\\\/\",\"url\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/terms-of-service\\\/\",\"name\":\"Terms of Use - KHP Foundation - FR\",\"isPartOf\":{\"@id\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/#website\"},\"datePublished\":\"2026-05-15T06:42:33+00:00\",\"dateModified\":\"2026-07-16T07:32:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/terms-of-service\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/terms-of-service\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/terms-of-service\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms of Use\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/#website\",\"url\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/\",\"name\":\"KHP Foundation - FR\",\"description\":\"Your SUPER-powered WP Engine Site\",\"publisher\":{\"@id\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/#organization\",\"name\":\"KHP Foundation - FR\",\"url\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/05\\\/KHP-foundation-logo-primary.svg\",\"contentUrl\":\"https:\\\/\\\/khpfoundation.ca\\\/fr\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/05\\\/KHP-foundation-logo-primary.svg\",\"caption\":\"KHP Foundation - FR\"},\"image\":{\"@id\":\"http:\\\/\\\/khpfoundation.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Terms of Use - KHP Foundation - FR","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/","og_locale":"en_US","og_type":"article","og_title":"Terms of Use","og_description":"These Terms of Service (&#8220;Terms&#8221;) govern your use of the digital platforms, websites, donation portals, fundraising tools, event registration systems, and other online services operated by Kids Help Phone Foundation (&#8220;KHP Foundation,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). By accessing or using any KHP Foundation service, you agree to be bound by these Terms. KHP Foundation is [&hellip;]","og_url":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/","og_site_name":"KHP Foundation - FR","article_modified_time":"2026-07-16T07:32:52+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/","url":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/","name":"Terms of Use - KHP Foundation - FR","isPartOf":{"@id":"http:\/\/khpfoundation.ca\/fr\/#website"},"datePublished":"2026-05-15T06:42:33+00:00","dateModified":"2026-07-16T07:32:52+00:00","breadcrumb":{"@id":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/khpfoundation.ca\/fr\/terms-of-service\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/khpfoundation.ca\/fr\/terms-of-service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/khpfoundation.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Terms of Use"}]},{"@type":"WebSite","@id":"http:\/\/khpfoundation.ca\/fr\/#website","url":"http:\/\/khpfoundation.ca\/fr\/","name":"KHP Foundation - FR","description":"Your SUPER-powered WP Engine Site","publisher":{"@id":"http:\/\/khpfoundation.ca\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/khpfoundation.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"http:\/\/khpfoundation.ca\/fr\/#organization","name":"KHP Foundation - FR","url":"http:\/\/khpfoundation.ca\/fr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"http:\/\/khpfoundation.ca\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/khpfoundation.ca\/fr\/wp-content\/uploads\/sites\/2\/2026\/05\/KHP-foundation-logo-primary.svg","contentUrl":"https:\/\/khpfoundation.ca\/fr\/wp-content\/uploads\/sites\/2\/2026\/05\/KHP-foundation-logo-primary.svg","caption":"KHP Foundation - FR"},"image":{"@id":"http:\/\/khpfoundation.ca\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":3,"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":930,"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/pages\/133\/revisions\/930"}],"wp:attachment":[{"href":"https:\/\/khpfoundation.ca\/fr\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}